Stories

Building bridges to success

January 7, 2025

JPMorganChase has the largest branch network in the country, employing 40,000+ people across 48 states.

In 2024, the bank opened its second branch in D.C. focused on serving Deaf and hard of hearing customers. Since 2018, Chase has opened 114 branches throughout the Greater Washington region, with a plan to add 50 more and about 500 employees in the region by 2027.

Watch the video to learn how Samuel, who began his career at our first branch for the Deaf and hard of hearing, uses his unique abilities to help more people build strong financial futures. 

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We open on a close-up of Samuel’s hands as he’s signing. He’s wearing a JPMorganChase shirt.

VO: When you picture the future of work, what do you see?

We pull out to reveal Samuel at a low-angle shot signing to a customer at his branch.

VO: We see Samuel ...

Cut to Samuel in an interview setting. He begins signing:

SUPER: Samuel, Lead Associate Operations, D.C.

SAMUEL: I always enjoy being able to interact and connect with people

SUPER: Our local branches employ 50,000 people across 48 states

As he signs, we cut between B-roll footage of him working and his interview. We see him leading a team huddle, talking with the branch manager and checking on teammates.

SAMUEL: JPMorganChase saw that I have a unique ability to be the bridge between the hearing and Deaf communities.

SUPER: Named a best place to work for disability inclusion in the U.S.

We see B-roll of Samuel at work, teaching branch members ASL and signing with customers.

SAMUEL: Together, we are finding more ways to make sure that barriers don’t stand in the way of anyone’s success.

SUPER: Ranked #1 for career growth in the U.S. by LinkedIn

We cut back to Samuel looking empowered. The 
‘Make Happen’ supers appear over a series of photos of Samuel.

VO: The future of work sees and supports your potential.

SUPER: Make ____ Happen

Cut to logo lockup.

LOGO: JPMorganChase
CTA: Discover the future of work here jpmorganchase.com/careers

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