JPMorganChase Announces Enhanced Strategy to Support Financial Health and Wealth Creation

JPMorganChase today announced a new Corporate Responsibility impact strategy aimed at bolstering financial health and economic growth in communities across the U.S., particularly those living on low- and moderate-incomes (LMI). The firm will use this strategy to enhance its commitments to advancing financial health and wellness for traditionally underserved LMI communities through new engagements and commitments across philanthropic and impact finance capital, policy advocacy, research and community partnerships. The new strategy is focused on three key financial health components – financial stability, financial resilience, and wealth building and protection – and is informed by lessons learned through $100 million in philanthropic and impact finance commitments deployed over the past three years, as well as successes realized across the consumer bank in tailoring products and services to community needs.

“Supporting financial health is at the core of what we do,” said Tim Berry, Global Head of Corporate Responsibility for JPMorganChase. “We must also be learning from our work. As the business has invested in products and services to help individuals manage their day-to-day financial lives, save for the future, build credit and wealth, and create economic mobility, we have also deployed over $100 million in philanthropic and impact finance capital to catalyze additional innovation and impact at scale. These commitments reached over 8 million individuals and we intend to use our updated strategy to continue driving a holistic and firmwide approach that generates even greater impact for our business and the communities we serve.”

At today’s EMERGE Financial Health Conference in San Diego, the firm released detailed lessons learned through its past philanthropic and impact finance investments as well as business successes, which have included increased market share, savings account growth, and improved credit scores in historically underserved LMI communities. These lessons are part of a new report, Advancing Financial Health for Americans, available here.

“Financial health is the cornerstone of strong communities—enabling people to purchase homes, start businesses, achieve their dreams, and contribute to thriving local economies ,” said Mercedeh Mortazavi, Head of Financial Health, Global Philanthropy at JPMorganChase. “Through our investments to-date, we have learned that human-centered design paired with technology, working across sectors, and listening to individuals and community leaders to unlock smarter innovation drives impact at scale. Intentionally tailored products and services, particularly in traditionally underserved communities, creates tremendous upside for individuals and communities, and it’s good for business.”

Informed by these insights, the new strategy is designed to address unique challenges faced by historically underserved LMI communities and centered on three key phases to support individuals at every stage of their financial health journey:

1. Building financial stability to ensure individuals can manage their day-to-day financial lives with ease, which is foundational to realizing bigger financial goals;
2. Supporting financial resilience so that an unexpected expense or event can’t derail an individual from progressing towards long-term economic mobility; and
3. Creating and protecting wealth so that individuals can invest and plan for their future, like retirement and life’s big moments, while protecting their assets and building generational wealth.

“Thriving communities start with financial empowerment,” said Jennifer Roberts, CEO of Chase Consumer Banking. “Our strategy reflects our commitment to driving meaningful change by tailoring our services to meet the unique needs of underserved communities. By focusing on stability, resilience, and wealth creation, we aim to unlock opportunities for individuals to achieve their financial goals and contribute to vibrant local economies.”

JPMorgan Chase & Co. (NYSE: JPM) is a leading financial services firm based in the United States of America (“U.S.”), with operations worldwide. JPMorganChase had $4.35 trillion in assets and $351 billion in stockholders’ equity as of March 31, 2025. The Firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing and asset management. Under the J.P.Morgan and Chase brands, the Firm serves millions of customers in the U.S., and many of the world's most prominent corporate, institutional and government clients globally. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.