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Supplier Diversity Spotlight: SHI International Corp.
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On screen: White text on a black screen: JPMorgan Chase & Co. A large metropolitan suspension bridge and white text: Global Supplier Diversity partnering with SHI International Corp. Close-up of Thai Lee, a smiling woman with black hair. White text appears: Thai Lee. President and CEO SHI International Corp.
Thai: In early 1980's, women of Korean descent did not go to business schools.
On screen: Close-up of Thai.
Thai: But I wanted to study business so that I could be a great entrepreneur.
On screen: Thai sits in a board room with three men. Cut to a large stage. Thai walks to the podium. Behind her, a wall-sized screen displaying her name and title. Cut to a close-up of Thai, in an office, on the telephone.
Thai: And, went to Harvard Business School as a first Korean female.
On screen: The five-story SHI building, which spans a city block. In back of the building, a parking lot with hundreds of parking spaces. Cut to an aerial view of the building. In front of the building, a large sign bearing the company name and address, 290 Davidson. Inside the building: 1) A man working on a row of computers. 2) A man pulls a large hand cart to move boxes of HP machines. 3) A massive well-lit, well-organized warehouse. 4) Close-up of Thai.
Thai: We are global provider of technology solutions and products to organizations of many sizes, including Fortune 500 companies, public sector, as well as mid-market.
On screen: Montage of employees working at SHI: 1) In the warehouse, using heavy machinery to move large boxes. 2) Working on computers. 3) A woman with long brown hair laughs. 4) A man closes a big cardboard box.
Thai: SHI has customers throughout the world. In US alone, we have over 20,000 customers. .
On screen: In the SHI parking lot, Thai gets out of her can and, smiling, walks toward the corporate building. Cut to Melissa Graham, a woman with long brown hair and a blue jacket. Beside her, white text: Melissa Graham. Vice President of Strategic Global Accounts. SHI International Corp.
Melissa: When Thai purchased Software House International in 1989, we were a one million dollar software reseller only with a handful of customers.
On screen: Thai enters SHI’s spacious lobby. Light pours in through the front glass doors. She walks toward the reception desk. Circular light fixtures hang from a high ceiling. Cut to an aerial view of Thai, a man and Melissa walking over a wooden bridge above a creek, in back of the SHI building. Then a close-up of Melissa.
Melissa: Fast-forward 28 years later, we've got, of the Fortune 100, probably about 90 of them are SHI customers. And our growth -- $1,000,000 only in '89 to 7.5 billion, without merger or acquisition.
On screen: Thai sits with a group of employees around a conference room table.
Thai: We got some good ideas here.
On screen: Close-up of Ed McNamara, a man with short red hair and a goatee.
Ed: We are very proud to be the largest woman-owned IT solution provider in the world.
On screen: Thai and employees in the conference room laugh. Then, three people walk into the warehouse. A close-up of Thai.
Thai: JPMorgan Chase is a very important customer for SHI.
On screen: A woman smiles as she writes on a white board. Employees watch her. Close-up of Thai. The SHI warehouse.
Thai: JPMorgan Chase's global supplier diversity programs has helped companies like SHI get into their supplier program and also have an opportunity to compete for their business..
On screen: Close-up of a woman working on a computer keyboard. A man works on the back wiring of a computer.
Ed: We provide for them everything from software volume licensing and IT asset management to data center, server rack and stack, and installation services.
On screen: Thai, in the conference room.
Thai: JPMorgan Chase has had very positive effect on SHI.
On screen: In a white room by a window, Gopal Kutty, a man in a gray business suit. White text appears next to him: Gopal Kutty, Senior Director of Strategic Accounts, SHI International Corp.
Gopal: There's been a lot of knowledge that we have gained from working with J.P.Morgan as to how certain things should be done.
On screen: A woman writes on a white board. A floor of spacious cubicles. A man smiles widely. Close-up of Gopal.
Gopal: And on the reverse side, there's a lot of knowledge that we have acquired from working from other Fortune 50 clients that we have been able to apply towards J.P.Morgan. So, I would say the relationship is a win-win for both parties.
On screen: Thai walks through the hall with a young woman holding an open file. Cut to a close-up of Thai.
Thai: We also have working relationships with other minority and woman-owned businesses as our suppliers and as our subcontractors.
On screen: A smiling woman waves as she wheels a box through the warehouse. Close-up of Ed.
Ed: SHI started as an MWBE, and a lot of our early success can be tied to some of the advantages that we gained through the program.
On screen: Thai, Melissa, and Gopal walk across the wooden bridge behind the SHI building. Close-up of Ed.
Ed: And we feel that the best way to pay back to that program is to also partner with vendors who qualify as minority-diversity businesses.
On screen: A montage of scenes: 1) Thai, in her office, at her computer and speaking on the telephone. 2) Thai, with her team in the conference room. 3) Close-up of Thai. 4) Workers examine computer hardware and they take notes. 5) Four male employees at their computer stations. 6) Close-up of men looking at data screens. 7) Close-up of Thai. 8) Men take inventory in the warehouse. 9) Thai laughs.
Thai: I believe women bring different aspects of leadership, and working with other minority and woman-owned businesses really helps SHI become a better company. Technology changes, and large companies like JPMorgan Chase are also changing very rapidly to meet the needs of the changing market, as well as their consumers. So, it is very important that we continue to work with JPMorgan Chase to help them meet their demands. We are always growing and learning.
On screen: Black screen with white text: J.P. Morgan Chase & Co. Global Supplier Diversity. Global Supplier Services. www.jpmorganchase.com/supplierdiversity.