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JPMorgan Chase on Supporting Customers and Clients

New York

– March 15, 2020

JPMorgan Chase has always believed that the first and foremost use of its capital is to support customers, clients and communities around the world. Throughout history, the company has been there for them in good times and bad — providing loans, capital and liquidity when they needed it most.

For corporate and institutional clients, as well as for governments globally, we have the strength and capital to support them with critical capital, liquidity and markets advice and execution.

For consumers, small businesses, homeowners, local governments and others, we recognize the strain and stress they can face during the current epidemic, and we are prepared to extend credit and assistance to our customers who need help.

Even if circumstances get dramatically worse, we have the capabilities and balance sheet to support the financial system and all of our constituencies. We stand ready to support our government in any way we can.

As the Financial Services Forum announced earlier today, JPMorgan Chase is joining other major U.S. financial services in suspending stock repurchases at this time. There is no change to the firm’s dividend policy.

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.7 trillion and operations worldwide. The Firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of customers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

Investor Contact:
Jason Scott, 212-270-2479

Media Contact:
Joseph Evangelisti, 212-270-7438

Contact Information

For help as a customer or client:

For shareholder and fixed income assistance, including requests for printed materials, please contact
Investor Relations
JPMorgan Chase & Co.
277 Park Avenue
New York, NY 10172-0003

For ADA-related inquiries, please contact 
JPMCinvestorrelations@jpmchase.com with the subject line “ADA inquiry”

Stock Trade Information


Stock Transfer Agent:

By Regular Mail
PO Box 43006
Providence, RI 02940-3006

By overnight delivery:
150 Royall Street
Suite 101
Canton, MA 02021
800-758-4651 (toll free)
201-680-6862 (international)