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JPMorgan Chase Issues "How We Do Business: The Report"

New York

– December 19, 2014

JPMorgan Chase & Co. (NYSE: JPM) today released "How We Do Business - The Report," which describes the company's business practices and standards and reviews how it has addressed recent challenges. The report was initiated in response to a request by a shareholder group led by The Sisters of Charity of Saint Elizabeth.

Specifically, the report highlights efforts the company has been making to re-articulate and re-emphasize its cultural values and corporate standards - with the aim of ensuring that employees internalize these standards and live by them every day. It details many large-scale efforts and investments the company has made to strengthen its control environment through improved infrastructure, technology, operating standards and governance. And it describes the company's commitment to its customers and to its relationships with regulators, shareholders and communities.

The full report is available on the company's public website, JPMorganChase.com, or via the following link: https://www.jpmorganchase.com/corporate/investor-relations/document/How_We_Do_Business.pdf.

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The Firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

Investor Contact:
Sarah Youngwood

Media Contact:
Joe Evangelisti

Contact Information

For help as a customer or client:

For shareholder and fixed income assistance, please contact
Investor Relations
JPMorgan Chase & Co.
277 Park Avenue
New York, NY 10172-0003

For ADA-related inquiries, please contact 
JPMCinvestorrelations@jpmchase.com with the subject line “ADA inquiry”

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