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Business Strategies from IBM’s Chairman, Madison Reed’s CEO, & Starbucks’ COO

Nov 24, 2020

In this episode of Women on the Move, three high-ranking executives weigh in on how they’ve grown their careers and helped their companies navigate the challenges of COVID-19.

IBM Chairman Ginni Rometty Talks Hiring Strategies & Growth Trajectories

Marianne Lake, CEO of Consumer Lending at JPMorgan Chase, sat down with Ginni Rometty, Executive Chairman of IBM and JPMorgan Chase Board member to discuss Ginni’s successful career. In this conversation, Ginni explains how she was able to help IBM’s 400,000 employees go remote in just two days after the COVID-19 crisis first descended. She also discusses refocusing IBM for the cloud-computing era, offers advice to listeners on career choices, and explains why she now insists on hiring people with a propensity for learning.

Easing Employee Anxiety with Amy Errett, CEO of Madison Reed

Madison Reed was founded to transform the hair color industry, changing the way women color their hair at home as well as offering breakout color bars to shake up the salon structure. The company’s CEO, Amy Errett, explains why she chose to throw out the playbook when COVID-19 hit. She talks about finding the silver lining to a global crisis, and reminds us all that we can learn from failure and shouldn't be afraid to take risks.

Safety at Starbucks with the Company’s COO, Rosalind Brewer

Phyllis Campbell, Chairman of the Pacific Northwest for JPMorgan Chase, interviews Rosalind Brewer, Starbucks COO about how the coffee giant handled employee and customer safety in the face of a deadly virus. Rosalind’s company was planning for the pandemic weeks ahead of many, since it has operations in China. She and her team focused first on how to keep baristas safe, letting science lead their decisions and working closely with local health officials. She also touches on Starbucks’ stance on racial and social justice, and how the company has responded to racism in its own stores.


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